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At Australian Dance Theatre, we respect your privacy and are committed to protecting your personal information by complying with the obligations under the Privacy Act 1988 (Cth) (Privacy Act). Personal information is information about you, such as your name, contact details and records of your dealings with us. Australian Dance Theatre recognises the essential right of individuals to have their information administered in ways which they would reasonably expect – protected on one hand, and made accessible to them on the other.
Purposes for handling personal information
We collect, hold, use and disclose your personal information for the following purposes:
We collect personal information from our customers, members, donors, supporters, business contacts, and other individuals with whom we deal. We only collect personal information by lawful and fair means. We will collect your personal information through our interactions with you, such as where you purchase a ticket to a performance, where we communicate by telephone, mail, email, or when you enter your personal information on our website. In some cases, where it would be unreasonable or impracticable to obtain your personal information directly from you, we will seek to obtain it from a publicly available source, or a third party.
Collection of data from third parties
We will endeavour to let you know where we collect personal information from third parties or public sources. We may collect your personal information through ticket purchases via agencies and venues hosting our performances.
We hold most of our personal information from our secure server from our offices in Adelaide, Australia, protecting it from unauthorised access.
Our data relationship is driven by you and we will endeavour to assist you in exercising your rights over personal information. At any time you can request to:
We will respond to all requests for access. On the rare occasions when we refuse access, we will provide you with a written notice stating our reasons for refusing access and the provisions of the Privacy Act on which we rely to refuse access.
If you wish to gain access to the information that we hold about you, you may contact us at:
Australian Dance Theatre
57a Queen Street, Norwood SA 5067
Or email us at email@example.com.
We take reasonable steps to ensure that the personal information that we collect, hold and use is accurate, up-to-date and complete, and that the personal information that we disclose to third parties is also relevant. As such, we encourage you to contact us if you believe that any of the personal information that we hold about you is inaccurate, outdated, incomplete, irrelevant or misleading. You may request that we correct such personal information by contacting us on the details provided above.
We will respond to all requests to correct your personal information. We are not obliged to correct any of your personal information if we do not agree that it requires correction and we may refuse to do so. If we refuse, we will provide you with a written notice explaining the basis for our refusal.
We hold your personal information in both paper-based and electronic files. Electronic information is stored on secure servers. We seek to ensure that personal information that we hold is protected from misuse, interference and loss caused by unauthorized access, modification or disclosure. Our employees are obliged to treat any personal information held by us confidentially.
We may use the personal information that we hold about you, including your contact details, to provide you with information about activities, events and products that may be of interest to you, or to seek donations or support for our activities. You may opt out of receiving all or certain types of marketing information from us at any time by contacting us on the details provided below. For email, you may opt out of receiving all or certain types of emails by clicking the unsubscribe link in the footer of any email message.
Sometimes our website contains links to other websites, for your convenience and information. When you access a website other than www.adt.org.au, we are not responsible for the privacy practices of that site. We suggest that you review the privacy policies of each site you visit.
Questions or concerns
We are bound by the Australian Privacy Principles in the Privacy Act 1988 (Cth), and other laws which protect the privacy of individuals. If you are concerned about how we handle your personal information, we encourage you to contact us by using the details below. If you are not satisfied with the outcome, you can also contact the Office of the Australian Information Commissioner.
We endeavour to respond to requests, enquiries and complaints within a fair and reasonable timeframe.
Please outline any request or enquiry in writing and email it to firstname.lastname@example.org. Additional contact methods are provided below.
Postal address: Australian Dance Theatre, 57a Queen Street, Norwood SA 5067
Telephone: 08 8373 7733
This policy was last updated August 2019.